Monthly Archives: January 2011

In Search of Urgency

Over the past month, I’ve heard the same question from multiple healthcare and insurance clients: “how do I make my product or service a ‘must-have’ rather than a ‘nice-to-have’?”

Own Your Data

A number of months ago at a Public Relations Society luncheon on social media I had a discussion with a…

Thoughts on Managing People

As your career develops, one of the steepest hurdles to jump is from being a doer to being a manager. The best managers still “do” – especially in creative and professional fields – but learning how to get people to be their best is a stretch for most of us.

How to be an Outstanding Client

Just like the adage, “you will have only four great teachers in your life,” you may have only a handful of great clients. But these are the clients for whom you would walk over hot coals. What makes them great?

Who’s On Your Personal Board of Directors?

You are never too young or old to start building your personal board of directors. I’ve represented several executive search firms in my PR days. Years ago, I did a media pitch about people’s personal board of directors when looking for a job. At the same time I started my own. With every career milestone I reassess my board and make sure nobody needs to be retired.

What Amy Chua Teaches Us About Work

Last weekend, I (like many Wall Street Journal subscribers) read Amy Chua’s article “Why Chinese Mothers are Superior.” The article, an excerpt from Chua’s book Battle Hymn of the Tiger Mother, has raised a storm of mixed opinions – some supportive, others downright angry. What’s interesting to me is not so much the debate over Chua’s ‘extreme parenting’ techniques, but rather, the questions that she raises about motivation and excellence – issues that have equal relevance in the boardroom and the playroom.